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Customer Service and Packing FAIL |
April 26, 2019 |
| Reviewer:
Anonymous Person from Huntersville, NC United States
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I ordered 1 bag of pinkies and 2 bags of adult mice in early March 2019. I only ever received half of my order, and that half was NOT packed with dry ice or any other kind of preservation material. My mice had all thawed by the time I got them and I had to throw them out. Feeder Source has ignored my repeated attempts to contact them, and they have even ignored the efforts of the BBB, whom I involved in an effort to illicit a response. I am so disappointed with Feeder Source. I would NEVER recommend this company to anyone and I will be sharing this issue with every animal care specialist I meet.
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